We're committed to working in an open and accountable way to provide a high quality and professional service. Despite this commitment, we recognise that there are times where an individual, applicant or club may not be completely happy with their interaction with us. To help us improve the service we give if you’re dissatisfied in any way we want to know about it so we can put right our mistakes and improve our processes.  Click below to read our complaints policy.

We appreciate there'll be occasions where an individual, applicant or club may not be completely happy with the decision that has been made concerning their grant application. If you or your club has been unsuccessful in your funding application and are unhappy about the decision, the following policy outlines the principles we apply for considering appeals against funding decisions.